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Clients and Testimonials

Our customers continually rely on IDEAS for top-notch, custom, certified training and technical support, often returning for more advanced education, troubleshooting, and 1-to-1 custom solutions on new software versions and additional computer applications. Since 1990, IDEAS delivers award-winning publishing design, template and master page composition, style tags-conversions/TOCs/Indexes (FrameMaker, InDesign, InCopy), and production & editorial services, as well! Let us help you with your next project, too!

Customers have included…


Abbott Labs, American Honda, Coldwell Banker Real Estate, Disney, ESRI, Franklin-Templeton, Genentech, HP, Lockheed Martin, LPL, Northrup Grumman, NBC, Newsweek, Qualcomm, Raytheon, Sempra Energy, Sharp Healthcare, Stantec, publication groups


UCSD, UCLA, UCI, CSUSM, CSULB, USC, SDCOE, Nevada Office of Education, NAU, ASU, UNM, arts organizations, non-profits and associations


NASA/JPL, DHS, USGS, USDA, Army, Navy, Marines, Air Force, MCAS, NOAA, San Diego County, Riverside County, Orange County, Water Districts, CA Parks & Rec


Note: Names and companies have been kept confidential to protect the privacy of our clients.

“Thank you so much for a week filled with wonderful instruction. You are an excellent teacher and know this material better than anyone I have ever met. Thank you for your tremendous patience and guidance through every step.”—Technical Writer, Simiconductor manufacturer

“David did an excellent job; outstanding training. He answered all of our questions/concerns. I only wish we could have had another week or two to cement the training but we’ll email David when we can’t quite remember how to do something or if something new comes up. Thank you.”—USAF Base Manager 

“David Creamer was a fantastic trainer! He really knows his stuff and helped us to understand and get around some issues we were having with our projects. I look forward to using the tools David gave us to develop new and improved projects.”—County government legal department

“Thanks a lot for a very informative class! I really learned a lot and have a more solid foundation of understanding the best practice methods. You are awesome.”—Design associate, Business Consulting Company

“The class was fantastic! I appreciate the specialized instruction and expert insights by David. Now that I am at the office, I am able to directly apply what I learned.” —Design Engineer, Technology Company

“Thank you for all of this information. Your attention to customer service and staying on top of it all is greatly appreciated.” —Clean Energy Company

“WOW. My employees were so excited about the training and I can’t wait to see how it improves their efficiency.” —Non Profit Organization

“I enjoyed your class – .... We do a LOT of live online training, and some people can do it, and some people can’t! You can… I enjoyed your tone and your timing. You seemed to make it through a lot of topics in two days.“ —Director of Global Education Development

“I know we asked for a lot by requesting blended training, but what you gave us was more than we expected! The training was effective for both novices and more advanced users of the software. Your knowledge of the many intricacies of the product is evident, and we appreciate your willingness to answer questions and provide your professional insight.”—Documentation Manager of Global Education Development

“Thank you for a great learning experience. I gained a lot of knowledge and appreciate you tailoring the curriculum to my needs. I will continue to recommend IDEAS for comprehensive training. I look forward to my next visit.”—Communications Manager, State Government

“The training was a great experience for us and I would have no hesitation at all about recommending IDEAS. I say out loud on a regular basis “thank you David Creamer!” as I solve problems with our FrameMaker files.”—San Diego County Government

“As an Adobe certified training partner, David Creamer has thorough and extensive knowledge of Adobe FrameMaker conversion. In addition, he brings an abundance of Adobe training resources to augment the classroom training. I give IDEAS the highest recommendations in knowledge, instructional presentation, and professionalism! In addition to Adobe FrameMaker, David is also a certified training partner in all of Adobe’s other applications.” —Expert Technical Writer for Corporation

“We loved your class. You were one of the better trainers any of us had experienced in our long careers. David was very efficient and progressive with our valuable time using InDesign. We’ll request you for more training in the future.” —Architectural, Engineering, and Consulting firm

“Thanks again for all of your help. The Premiere Pro video editing custom training was very helpful. The extra effort that David gave to put my project back together was outstanding, including tips with using After Effects and Flash. If I need another training course, I’ll definitely keep IDEAS in mind.” —Police Department

“Thank you for making FrameMaker so much more understandable. I am already using the techniques you taught me. You definitely have a teaching gift! I look forward to taking other classes in the future.” —Technical Writer, Defense Contracting Corporation, AZ

“I would recommend the IDEAS Adobe InDesign courses to beginners and experienced users alike. They taught me all of the basics that I needed as well as valuable shortcuts. We won’t waste time with oversized training schools or bland tutorials ever again. We’ll call you first next time and save ourselves time and money.” —Commercial & Residential Building & Design company

“I had really good feedback from our staff on IDEAS Adobe Acrobat Pro training, and the formatting of our electronic forms. Your information was very helpful in moving our project forward, and your experience with the software was a large contribution to opening new potential solutions to us! Thanks again — your contact information is in my file for future reference!”—IT Customer Support Manager, Newspaper Publishing Group

“The IDEAS training was so valuable! I want to praise David Creamer as an excellent instructor. He was very knowledgeable and thoughtful about the pacing and distribution of info. He answered all questions thoroughly — and he specifically addressed questions I had about InDesign. Because we had time, he showed us some great tips for GoLive as a web tool (which I use in addition to Dreamweaver). Thanks to Terry for finding a nice classroom location for the group, too.”—Cal State University graphics department

“Thanks for a very enlightening training session I recently had on Adobe Photoshop, InDesign, and web programs. The class was excellent! David is extremely knowledgeable, and an excellent teacher. As a conceptual person myself, I especially appreciated learning the programs from a concept perspective as well as a technological one.” —Award-winning Photographer and visual arts professional, TX

“David is a great trainer, very knowledgeable, patient, and has excellent teaching skills! I will definitely recommend him and IDEAS to anyone who needs effective software training!”—Marketing specialist at large manufacturing corporation

“David Creamer is one of the few certified trainers I found in the West who really knows many programs — well.”—Graphics Dept., Portland, OR